A. The Heat Pump takes the heat from the home and releases it outside in the summer to cool the home. In the winter it removes the heat in the outdoor air and releases it inside to warm the home. A furnace only produces heat by burning a fuel or using electric and also moves the air inside.

A. They are alternate fuel providers that may be able to save you money on the Natural Gas you use to heat your home. They sell you the NG at a fixed rate over the year. Duke sells you the NG at different prices thru the year based on their actual cost at the time of delivery.